Customer Policies | Additional info

  • We go above and beyond to ensure a personal shopping experience for you and devote significant time and design resources to make sure you select the perfect piece of jewelry that you deserve and desire. Because of such personal attention to each jewelry purchase, we do not provide refunds and exchanges. If you have any questions, prior to making a purchase, please email shamila@shamila.com and we will be happy to guide you through selecting the perfect piece of jewelry. All sales are final, there are no returns, refunds nor exchanges. 

  • Ring images which feature our stacks or multiple rings are meant to inspire how you can create your own custom stack. The possibilities to stack our rings with various shapes and colors are endless, so this is a small sampling of how you can create your own bespoke stack. We can also help and make suggestions based on your preferences. We love creating custom videos so please connect with us if you’d like to see how a stack would look. The selection is always larger at our in-person events than on the website, so do not hesitate to reach out with a particular inquiry. Please note that each ring is priced individually and you can make your gem selections from the drop down menu. If you have questions about your sizing and availability please email us prior to placing an order.

  • What is 935 Deox Sterling Silver, and why is it special?

    We use a special 935 Deox Sterling Silver in our Signature Silver Stacking Ring Collection, it is a high-quality American-refined alloy made with 93.5% pure silver, which is higher in purity than traditional sterling silver (92.5%). It’s specially treated with a deoxidization process to reduce tarnishing, keeping it bright and shiny longer.

    This material is also hypoallergenic, which means it’s less likely to cause allergic reactions or irritation on the skin. Here’s why:

    • Higher Silver Content: The increased silver content reduces the amount of other metals like copper, which can sometimes cause sensitivities.

    • Deoxidized Composition: The deoxidization process removes impurities and oxygen, making the material smoother and less reactive, further reducing the risk of irritation.

    • Low Alloy Metals: The metals used in this alloy are carefully selected for their non-reactive properties, making it safe for those with sensitive skin.

    With its tarnish-resistant qualities, strength, and luxurious white finish, 935 Deox Sterling Silver is an ideal choice for jewelry that’s both beautiful and comfortable to wear every day. This makes it perfect for our Collector Edition Silver Stacking Rings, offering a perfect balance of elegance, durability, and skin-friendly properties.

  • Contact us with questions directly regarding resizing of our rings and we will supply you with a quote and timeline. We are very communicative and love hearing from you.