Customer Policy
We go above and beyond to ensure a personal shopping experience for you and devote significant time and design resources to make sure you select the perfect piece of jewelry that you deserve and desire. Because of such personal attention to each jewelry purchase, we do not provide refunds and exchanges. If you have any questions, prior to making a purchase, please email shamila@shamila.com and we will be happy to guide you through selecting the perfect piece of jewelry. All sales are final, there are no returns, refunds nor exchanges.
Ring images which feature our stacks or multiple rings are meant to inspire how you can create your own custom stack. The possibilities to stack our rings with various shapes and colors are endless, so this is a small sampling of how you can create your own bespoke stack. We can also help and make suggestions based on your preferences. We love creating custom videos so please connect with us if you’d like to see how a stack would look. The selection is always larger at our in-person events than on the website, so do not hesitate to reach out with a particular inquiry. Please note that each ring is priced individually and you can make your gem selections from the drop down menu. If you have questions about your sizing and availability please email us prior to placing an order.
Contact us with questions directly regarding resizing of our rings and we will supply you with a quote and timeline. We are very communicative and love hearing from you.
Each piece of jewelry comes beautifully gift boxed with a care card.